Last Updated: October 5, 2025

Hey awesome friend! 👋 At Scrunchies by Me, we care about your privacy and want you to feel safe and happy while you’re browsing our cute stuff and yummy treats! This Privacy Policy explains what information we collect from you, how we use it, and how we keep it safe. By using our website, you’re agreeing to this policy. So, let’s get to it!

What Information Do We Collect?

When you visit our website or place an order, we might collect some information from you, like:

• Your Personal Info: This includes your name, email address, phone number (if you give it to us), shipping address, and billing address. We need this to process your orders and get your goodies to you!
• Payment Details: When you buy something, you’ll need to provide payment information (like credit card details or other payment method info). Don’t worry, we use secure payment processors, and we don’t store your full payment details ourselves.
• Your Order History: We keep track of what you’ve bought from us so we can remember your preferences and help you if you have any questions about past orders.
• How You Use Our Website: We might collect information about how you browse our site, like which pages you visit and what you click on. This helps us make our website even better and easier to use!
• Your Device Info: We might collect information about the device you’re using to access our website, like your browser type and IP address. This helps us make sure our website works well on different devices.

How Do We Use Your Information?

We use your information for a few main reasons:

• To Process Your Orders: This is the most important one! We need your info to take your order, process your payment, and ship your awesome scrunchies, ramen, and gifts to you in Sri Lanka!
• To Keep in Touch: We might use your email address to send you updates about your order, special offers, and new arrivals that we think you’ll love! You can always tell us if you don’t want to receive these emails anymore.
• To Make Our Website Better: The info about how you use our site helps us understand what’s working well and what we can improve to make your shopping experience even more fun!
• To Keep Things Safe and Secure: We use your information to help protect our website and you from any bad stuff, like fraud.
• To Help You Out: If you contact us with a question or a problem, we’ll use your information to help you out and give you the best support we can!

How Do We Keep Your Information Safe?

We take keeping your information safe seriously! We use reasonable security measures to protect your personal information from being accessed, used, or shared without permission. However, remember that no online system is 100% secure, so we can’t guarantee absolute security.

Do We Share Your Information With Others?

We might need to share your information with a few trusted folks to make our website and business work:

• Payment Processors: We share your payment details with secure payment processors to handle your payments.
• Shipping Partners: We share your shipping address with our delivery partners so they can get your goodies to you in Sri Lanka!
• Service Providers: We might use other companies to help us with things like website hosting, email marketing, and analyzing how people use our website. They’ll only have access to the info they need to do their job and they have to keep it safe.
• When Required by Law: If the law says we have to share your information (like if the police ask us), we might need to do that.

Your Choices About Your Information:

• You can ask us to see the personal information we have about you.
• You can ask us to correct any information that’s wrong.
• You can ask us to delete your personal information (but we might need to keep some info for legal reasons).
• You can tell us if you don’t want to receive marketing emails from us anymore. You can usually do this by clicking an “unsubscribe” link in the email.

To make any of these requests, just get in touch with us using the contact details on our “Contact Us” page!

Cookies!

Like most websites, we use cookies (small text files that websites store on your device) to help make our website work better, remember your preferences, and understand how you use our site. You can usually control cookies through your browser settings.

Links to Other Websites:

Our website might have links to other websites that we don’t own or control. This Privacy Policy only applies to our website, so if you go to another site, make sure to check out their privacy policy too!

Updates to This Policy:

We might update this Privacy Policy from time to time, so it’s a good idea to check back every now and then. If we make any big changes, we’ll try to let you know!

Got Questions?

If you have any questions about this Privacy Policy or how we handle your information, please don’t hesitate to contact us through our “Contact Us” page! We’re happy to help! 😊

Thank you for being a part of the Scrunchies by Me family! Happy shopping!